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Terms and Conditions for Our Patients

These terms explain how you may use our website, request appointments, and receive text messages from our Las Vegas dental team.

Welcome to the Elevate Dental website. These terms and conditions govern your use of this site, including requesting appointments, reading about our services, and signing up for text message updates. By browsing this website or submitting a form, you agree to the terms below. If you do not agree, please do not use the site; you are always welcome to call our office directly at (702) 577-3702 instead.

Last updated: this page is reviewed and updated periodically as our website and services change.

Acceptance of Terms

Using this website in any way - browsing our pages, requesting an appointment, or filling out a contact form - means you accept these terms and conditions. If you have questions about any part of this agreement, please reach out before using the site further.

Permitted Use of the Website

This website is here to help you learn about our dental services, request or change an appointment, and get in touch with our team. You are welcome to use it for these purposes, along with general research about our office, our doctors, and the treatments we offer.

Everything you read here is educational in nature. It is not a diagnosis, a treatment plan, or a promise of a particular dental outcome. Your mouth and your health history are unique, and the only way to get an accurate assessment is through an in-person visit with one of our dentists.

Intellectual Property and Content Ownership

The text, photographs, logos, graphics, and overall design of this website belong to Elevate Dental, unless we have credited another source. You may not copy, reproduce, or repost our content for commercial use without our written permission. You are welcome to share a link to our pages with friends and family.

Accuracy and Disclaimer of Website Information

We work to keep the information on this site current and accurate, but dentistry is a hands-on practice, and no website can replace a real examination. Please keep the following in mind:

  • Treatment recommendations are made only after we have examined you in person, reviewed your dental and health history, and, when needed, taken X-rays or other diagnostic images.
  • Insurance information listed on our site is general. Naming a plan does not guarantee that a specific procedure is covered; coverage is always confirmed with your carrier.
  • Pricing and services described on the site are subject to change and should be confirmed with our front desk before your visit.

Limitation of Liability

This website is provided as a convenience to help you learn about our practice and manage your appointments. We do not promise the site will be free of errors or available without interruption, and we are not responsible for decisions made solely on the basis of information found here. For anything related to your dental health, please speak with our team directly.

Acceptable Conduct

We ask every visitor to use this site respectfully and honestly. This means:

  • Do not submit another person's health information through our forms unless you are authorized to act on their behalf, such as a parent scheduling for a child.
  • Do not post false reviews or misleading statements about our practice, doctors, or team.
  • Do not attempt to disrupt or harm the website, its security, or other visitors' use of it.

Links to Third-Party Sites

Our website may link to outside resources, such as insurance carrier pages or dental health organizations. We do not control those sites and are not responsible for their content, accuracy, or privacy practices. Any link you follow away from our site is at your own discretion.

Changes to These Terms

We may update these terms and conditions from time to time as our website, services, or applicable regulations change. Continuing to use the site after an update means you accept the revised terms. We encourage you to check this page occasionally.

No Dentist-Patient Relationship from Website Use Alone

Browsing this site, filling out a form, or requesting an appointment does not, by itself, create a dentist-patient relationship with Elevate Dental. That relationship begins only once our practice has accepted you as a patient, typically confirmed through a scheduled visit and an in-person examination.

Educational Content Only

Information on our site about procedures, oral health, or treatment options is written to help you understand dentistry in general terms. It is not dental advice, a diagnosis, or a treatment plan for your specific situation. Please schedule a visit so one of our dentists can evaluate your particular needs.

No Guarantee of Specific Results

Every patient's mouth responds differently to treatment. While our team brings care and skill to every procedure, we cannot guarantee a specific clinical or cosmetic outcome for any treatment described or pictured on this website.

Protected Health Information

Elevate Dental handles patient health information in line with applicable privacy laws, including HIPAA where it applies. Website forms are a convenient way to request an appointment or ask a general question, but they are not a substitute for a private conversation about your health history, symptoms, or treatment, which we are glad to have with you in our office or by phone.

Appointments and Cancellations

If you need to cancel or reschedule, please contact our office as early as possible so we can offer your time slot to another patient. You can reach us by phone or through our Contact page. Our office will share any scheduling policies, including notice periods, directly with you at the time of booking.

Insurance and Financing

The insurance plans and payment options we accept can change over time. We do our best to keep our Insurance page current, but coverage for a specific procedure is always confirmed with your insurance carrier directly, not guaranteed by anything written on this website. Our front desk team is happy to help you check your benefits before treatment.

SMS / Text Messaging Program

Elevate Dental may send automated text messages to the mobile number you provide to us, so you can stay on top of your dental care without playing phone tag. The kinds of messages we send include:

  • Appointment reminders and confirmations for upcoming visits.
  • Hygiene and recare reminders letting you know it is time for your next cleaning or checkup.
  • Treatment or post-visit follow-up messages to check in after a procedure.
  • Office updates such as weather closures or schedule changes.
  • Occasional practice announcements that you have opted in to receive.

Message frequency varies depending on your appointments and preferences. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Messages may be sent using standard 10-digit long codes (10DLC) or short codes.

How You Opt In

Providing your mobile number through a website form, an appointment or booking request, a text keyword, or a paper form in our office is your consent to receive SMS messages from Elevate Dental. Consent is not a condition of purchase or of receiving dental services from us. Please only provide a mobile number that belongs to you, and by doing so, you confirm you are authorized to give consent for that number.

How You Opt Out and Get Help

You are in control of these messages at all times:

  • Reply STOP at any time to cancel. You will receive one confirmation text, and then no further program messages will be sent unless you opt in again.
  • Reply START or UNSTOP to resume messages.
  • Reply HELP for assistance, or call us at (702) 577-3702 or visit our Contact page.
  • You may also ask to be removed from our texting list at any time by contacting our office directly.

SMS Privacy and Vendors

Your mobile number and SMS consent records are used only to send you the messages described above and to meet carrier requirements. We do not sell this information to third-party marketers. We may share it with SMS or telephony vendors and mobile carriers only as needed to deliver these messages. For more detail on how we handle your personal information, please see our Privacy Policy.

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